Quality

Quality is critical to our success: it is integral to and underpins all our processes. We manage our activities and associated resources as a series of planned processes to produce the right assembly, at the right time and with minimum wastage.

Our individual processes are structured into a documented quality management system (QMS), known as our business management system (BMS), which meets the requirements for BS EN 9001:2015 and BS EN ISO 13485:2016. We are committed to the continuous improvement of the products and services we provide, whilst also driving forward the effectiveness of our BMS.

Our management team drives compliance with all statutory, regulatory, legislative and contractual requirements — and we provide an internal environment in which our people are fully involved in achieving our Quality Objectives and support by our Quality Policy.

IPC Certification

IPC standards provide customers with a clear benchmark for acceptability of Electronic Assemblies, broken down into classes. As standard, EMS produces all assemblies to Class 2 —with Class 3 available on demand to suit customer requirements.

EMS staff members are trained as Certified IPC Specialists.

IPC-A-610

As part of EMS’ commitment to continuous improvement and quality, we certify staff to IPC-A-610 (Acceptability of Electronics Assemblies). This standard provides:

  • An industry-developed and approved program;
  • Training, certification and instructional materials based;
  • A certification which demonstrates commitment to customer requirements and greatly assists any company dedicated to ISO-9001 or other quality assurance initiatives.

IPC J-STD-001

As part of EMS’ commitment to continuous improvement and quality, EMS certifies staff to IPC J-STD-001 (Requirements for Soldered Electrical and Electronic Assemblies). This standard provides:

  • Industry-developed and approved hands-on solder training;
  • A certification program that helps to enhance employee skills and performance;
  • Individuals with a portable credential that recognises their soldering skills and understanding of this internationally recognised standard.

In addition, if your company uses J-STD-001 — or is considering its adoption — you can use the certification program to address the standard’s training requirement.

ESD

Electrostatic Discharge (ESD) Controls

Electrostatic Discharge is the rapid movement of a charge from one object to another. When this occurs, it is known as an ESD event.

Without the correct controls to protect sensitive electronics, an ESD event can cause significant damage — which may not be seen or discovered until weeks or months after the event.

EMS has two internal ESD Coordinators who are trained in accordance with ESD S20:20 & BS-EN-61340 standards. Support and training are carried out by the quality department which:

  • Audits the ESD facility;
  • Maintains and develops the ESD control programme;
  • Provides internal employee training.

All of EMS’ employees are trained by the quality department, with the audit programme being reviewed and developed to reflect the evolving and developing setup of EMS.